Apple launches new warning to millions of iPhone users - Forbes

Apple did not have a good week . The release of iOS 13 was a disaster with security issues and the flood of updates is not much better . Millions of iPhones have been hacked and the company's radical overhaul for the iPhone 2020 has also come to an end, just as Apple is trying to trick users into its newer, more iterative models . And now comes an official warning from Apple that will affect millions of users.

Apple has released a new support document titled " About Original iPhone Screens " confirming that iPhone 11 Buyers Guide and iPhone 11 Pro Guide will receive new alerts. and iPhone 11 Pro Max ( Instructions ) If they do not do it. Do not use an Apple Certified Technician to repair or replace a damaged screen . And that could have serious financial consequences.

demand

Apple explains, "The iPhone screen was developed with iOS software for optimal performance and quality, and a non-native screen can cause compatibility or performance issues." This then leads to a long list of potential issues, including input, color, brightness, and battery drain ,

If your iPhone detects a third-party repair, a new warning message will be displayed: " Important message on the screen You can not verify that this iPhone has a real Apple screen Read more. " A warning is also defined in the configuration menu , Lock the screen for the first four days after a repair.

Apparently one can say that Apple is just trying to protect its customers, but on closer inspection, problems arise.

The problem

According to Apple, "only technicians who have trained the Apple service and use tools and genuine Apple parts should replace the iPhone's screens." The red flashing light here is "tools". In summary, even if your workshop uses an original Apple display, you will receive a warning if the technician has not purchased your tools from Apple.

Apple's tools are expected to be significantly more expensive than third-party vendors, increasing the cost of ownership and thus the price to the customer. As expected, Apple has recently launched a new repair program .

In addition, this is part of a larger trend. Last month, Apple has taken a similar initiative to facilitate the exchange of batteries to by official battery block . The renowned repair company iFixit has classified it as " user- hostile ", and its argument about batteries also applies to screens:

"It's a continuing trend and Apple is making the repair more difficult - in 2016 they completely blocked already repaired iPhones and displayed an opaque" Error 53 "when they replaced their Touch ID start button because they were paired with the logic board. If you replace the DIY Start button, the Touch ID feature is no longer available, and more recently, Apple has begun to disable TrueTone on surplus screens, even if you're using a true Apple display.

In addition, iFixit notes that user-driven repairs (an increasingly popular trend to save money) are hardest hit:

"This behavioral model proves once again that Apple is trying to stop any repairs being made by anyone other than Apple, and the company claims that using third-party components could compromise the integrity of an iPhone's functionality, but with Apple Genuine Parts If you have the same problem, it is clearly not a third-party component to prevent your autonomy with a device that you allegedly have, you bought it, you have it, you should be able to fix it, it's that simple. "

The price

Currently, Apple is charging $ 199 to replace an iPhone 11, $ 279 to replace an iPhone 11 Pro, and $ 329 to replace an iPhone 11 Pro Max. With an AppleCare + package, you can increase this amount Reduce $ 29. However, the package costs $ 199 in advance or $ 9.99 per month for two years ($ 240).

It goes without saying that contractors can do this cost-effectively and the users themselves at a fraction of the cost. You could also get the official Apple certification and buy official Apple tools before these new requirements. Auto Garages can support new alerts, but I do not see conventional customers happy to have paid an official Apple screen just for a screen warning for days after restoring their device's lock screen.

Because these warnings are included in Apple's latest iPhones, we can assume that this will be a corporate policy for all devices in the future. Something will bring Apple on a collision course, with more and more attempts to introduce laws on the right to repair .

It goes without saying that your loyalty to Apple and the size of your bank account are of concern to you about the recent corporate attempt. But the warnings are now active and every customer deserves to know why he saves on the purchase of a new iPhone.

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